Returns & Exchanges
At Indus Valley, we want you to be completely satisfied with your organic beauty purchase. If you are not happy with your order, we offer a hassle-free 30-day return policy for all unopened and unused products.
Initiate Your Request
Log into your account or use our guest portal to select the items you wish to return within 30 days of delivery.
Package Securely
Place the unused items in their original packaging, ensuring all safety seals and protective wraps are intact to prevent damage during transit.
Ship to Our Warehouse
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing